Customer Support



    Xbox One Repair

    Xbox OneCost
    Replace on/off button50 euros
    Replace 1 TB hard drive60 euros
    Replace 2 TB hard drive110 euros
    Replace fan60 euros
    Replace lens80 euros
    Maintenance50 euros
    Replace power supply110 euros
    Renew software40 euros
    Stuck discs40 euros

    Do you have an Xbox One with one or more of the above problems? Don't worry, we can repair this professionally for you in most cases. Is your problem not listed? Please contact us.

    In general, your Xbox One will be repaired within two weeks, depending on traffic and having the necessary parts in stock. Investigation costs are 25 euros, which will expire if you agree to the repair. Warranty is two months.

    After a successful repair, we guarantee that you can play games as usual on your trusted Xbox One.

    Drop off Xbox One:

    Would you like to have your Xbox One professionally repaired or upgraded by us? Then come to our store in Groningen with your game console. Click here for our opening hours and address!

    Send Xbox One:

    If you are unable to visit our store in Groningen, it is also possible to send your broken Xbox One to us.

    Pack your Xbox One well and securely. Also send a note with your address details, telephone number and e-mail address plus a clear description of the problem/defect. If you have worked on your gaming console yourself, you must also report this. It is not necessary to send cabling and controller.

    As soon as the repair is complete, you will receive an email with a payment request. If desired, we will then send your game console back to you with the replaced part.

    Our address:

    Attn Repair
    Steentilstraat 35
    9711GK Groningen

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