Customer Support



    PlayStation 5 Repair

    Repairs PS5Cost
    Replace on/off button40 euros
    Replace entire disc drive150 euros
    Replace 1 TB hard drive100 euro
    Replace 2 TB hard drive150 euros
    Replace hard drive 2 TB or morePrice on request
    Replace HDMI port120 euros
    Replace IC chip100 euro
    Replace fan75 euros
    Replace lens80 euros
    Maintenance75 euros
    Replace power supply150 euros
    Renew software40 euros
    Stuck discs50 euros

    Do you have a PlayStation 5 with one or more of the above problems? Don't worry, we can repair this professionally for you in most cases. Is your problem not listed? Please contact us.

    In general, your PS5 will be repaired within two weeks, depending on crowds and having the necessary parts in stock. Investigation costs are 25 euros, which will expire if you agree to the repair. Warranty is two months.

    After a successful repair, we guarantee that you can play games as usual on your trusted PlayStation 5.

    Bring your PlayStation 5:

    Would you like to have your PlayStation 5 professionally repaired or upgraded by us? Then come to our store in Groningen with your game console. Click here for our opening hours and address!

    Send PlayStation 5:

    If you are unable to visit our store in Groningen, it is also possible to send your broken PlayStation 5 to us.

    Pack your PS5 well and securely. Also send a note with your address details, telephone number and e-mail address plus a clear description of the problem/defect. If you have worked on your gaming console yourself, you must also report this. It is not necessary to send cabling and controller.

    As soon as the repair is complete, you will receive an email with a payment request. If desired, we will then send your game console back to you with the replaced part.

    Our address:

    Attn Repair
    Steentilstraat 35
    9711GK Groningen

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