Customer Support



    Payment, shipping & pick up info

    At Gameland-Groningen all orders in the Netherlands are delivered with PostNL.

    All orders received by us before 15:00 on working days are delivered the following day (except Sundays and public holidays).

    Shipping costs
    The shipping costs are shown in the shopping cart. Orders with '' standard delivery '' within the Netherlands and Belgium above € 75, - we ship free.

    Pick up
    There is an option to pick up your order at our store in the city of Groningen. You can choose this option in your order. Click here for our opening hours.

    Steentilstraat 35 
    9711GK Groningen

    There are different possibilities at Gameland-Groningen. You can pay with us at:

    - iDEAL / Bancontact / Belfius / SofortBanking / DIRECTebanking
    If you are using internet banking, you can pay directly and easily within the familiar internet payment environment of your own bank. Any payment costs are listed in the shopping cart.

    - PayPal
    Paying with PayPal is also possible with us. To do this, you must have an account with PayPal. For more information about creating an account, visit the PayPal website.

    - Prepayment by bank transfer
    If you choose to prepay by bank transfer, you can place your order first and then pay for it. After placing your order, you will receive us an e-mail containing our bank details and order number which you must mention in the bank transfer.

    With prepayment, Please note that it takes 1 to 3 working days. Once we have received the payment, we will send the order.

    - Pay at pickup in our store
    You can also choose to pay when you want to pick up your order at our store. This is possible with cash or card. 
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