Customer Support



    Joy-Con Repair

    Repairs Nintendo Switch Joy-ConCost
    Change battery25 euros
    Replace analog stick left/right30 euro
    Replace housing30 euros
    Replace slidebar left/right30 euros
    Replaced both slide bars50 euros
    Replace playing buttons25 euros
    Replace left/right trigger20 euro
    Replace both triggers35 euros

    Do you have a Joy-Con with one or more of the above problems? Don't worry, we can repair this professionally for you in most cases. Is your problem not listed? Please contact us.

    In general, your Joy-Con will be repaired within two weeks, depending on traffic and having the necessary parts in stock. Investigation costs are 25 euros, which will expire if you agree to the repair. Warranty is two months.

    After a successful repair, we guarantee that you can play games as usual with your trusted Joy-Con.

    Bring Nintendo Switch Joy-Con:

    Would you like to have your Joy-Con professionally repaired or upgraded by us? Then come to our store in Groningen with your game console. Click here for our opening hours and address!

    Send Nintendo Switch Joy-Con:

    If you are unable to visit our store in Groningen, it is also possible to send your broken Joy-Con to us.

    Pack your Joy-Con well and securely. Also send a note with your address details, telephone number and e-mail address plus a clear description of the problem/defect. If you have worked on your gaming console yourself, you must also report this.

    As soon as the repair is complete, you will receive an email with a payment request. We will then send your game console and/or controller back to you with the replaced part, if desired.

    Our address:

    Attn Repair
    Steentilstraat 35
    9711GK Groningen

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